Shinjuku City Hotel N.U.T.S Tokyo

Location, friendly staff. Bathroom was large. Size of room was good. Held bags for us on check out. Free water each day.

Have stayed here twice now due to its great location and spacious rooms. The hotel is a short walk from both Shinjuku Gyoemmae station and Shinjuku Sanchome station, which means you don’t have to navigate the complexities of Shinjuku Station. The rooms are clean and very large compared to other typical hotels rooms, which means you can easily store and open your luggage without any issues.

The location is spectacular. Laundromat across the street and many fabulous little hole-in-the-wall restaurants right in the neighborhood. And super close to the train station. Most of the staff was wonderful and very helpful. The room was a pretty good size (for Tokyo) for our family of four (3 beds). We even had a tiny little balcony!

TLDR: great location, good service, super clean, a bit tiny but bearable, close to the LGBT district, ignore the low star reviews (they improved), this will be my go to hotel if I’m coming back to Japan! Good: Tbh I was nervous about this hotel cus of the Google reviews but honestly ignore the low star reviews. We went on late Feb/March so less touristy. As an American I base off of locations and places with reviews but this kinda bl TLDR: great location, good service, super clean, a bit tiny but bearable, close to the LGBT district, ignore the low star reviews (they improved), will def come back to this hotel if I visit Japan again! Good: Tbh I was nervous about this hotel cus of the Google reviews but honestly ignore the low star reviews. We went on late Feb/March so less touristy. As an American I base off of locations and places with reviews but this kinda blew my expectations. This was my first ever stay in Japan and I was super happy with this hotel. They had great staff to help us check in. I love how they change and clean the rooms every night with fresh towels. Stayed on the 4th floor. Very clean hotel! I used the bath tub as a jacuzzi at this hotel was nice and relaxing after 10 hours of walking and exploring. The location is great! It’s close to the train stations so you can pretty much go anywhere and not use uber or taxi so many restaurants and convenient stores near by. If you wanna grab breakfast or late night snacks. It’s close to the gorgeous shinjuki gyeon national garden which I recommend. We wanted to stay in a LGBT district and it was close to the bars, bathhouses, and clubs! Felt very safe around the area even at midnight! There’s a laundry mat right across the hotel so if you wanted to do laundry it’s there and convenient! Have a lot of outlets to plug and charge multiple electronics. They have a fridge which was nice. Improvements: it’s tiny only recommend this place if you have 2 guests. Anything more it might be too tight!

Really surprised at how well our stay here was after reading some negative reviews. Staff was very helpful & accommodating when my group of 6 checked in and made any additional requests. They also booked our rooms next to each other as requested which was great. Rooms were clean and cleaning staff was very friendly and helpful, and brought us towels or any additional items we requested. Bathrooms are HUGE and very accommodating for 2 people. Overall would recommend staying here if you're on a budget and want to be in a central part of Tokyo. It's surrounded by tons of restaurants, bars, shops, and coffee spots and it's easy to get to and from the different subway locations nearby.